AI is quietly slipping into places people least expect—therapy included.
One patient discovered their therapist was leaning on ChatGPT because of a screen-share mishap, watching in real time as their words were copied, pasted, and turned into machine-summarized advice.
Where’s the line between tool and crutch, augmentation and outsourcing?
And if trust is the foundation of therapy, what happens when that trust is filtered through an AI?
With that said, here’s what’s new in the AI world this week:
📈 How are companies using AI?
➜ Shoppable Images, Now Everywhere. Pinterest is expanding “where to buy” links inside image ads, letting AI surface products directly from visual searches—making the jump from inspiration to purchase nearly frictionless.
Retail Dive
➜ Automation as the New Store Manager. Macy’s is betting big on AI and robotics to optimize retail ops, from shelf restocking to customer service workflows—streamlining costs while trying to reinvent the department store model.
Yahoo Finance
➜ AI Agent for Sellers. Amazon has launched a Seller Assistant built on agentic AI, giving marketplace merchants tools to manage inventory, pricing, and promotions with less manual grind.
Amazon
➜ Your Digital Receptionist. AT&T is testing an AI call-screening tool that behaves like a virtual receptionist—fielding incoming calls, filtering spam, and even scheduling follow-ups for businesses.
The Verge
➜ Disputes, Automated. Visa is embedding AI into its dispute-management system to flag fraud faster and handle chargebacks more efficiently, aiming to cut both costs and resolution times.
PYMNTS
