Digital Employees Now Have Email Addresses. BNY Mellon is giving its AI-powered digital workers official email accounts, letting them directly interact with clients and colleagues. It’s a new take on automation—less backend, more front-facing.
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AI Applied

08.07.2025

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Everyone’s wowed by GPT-4, Claude, Gemini.

 

But they’re still chained in Plato’s Cave — fluent, fast, and staring at shadows.

 

They learn from text, not life. From output, not experience.

 

Real AI needs more than language, it needs world models.

 

Vision. Action. Feedback.

 

Not just reading the world. Living in it.

 

Until then, we’re just building eloquent prisoners.

 

Here’s what’s been going on this week:

 

 

 

📈 How are companies using AI?

​​

 

➜ Digital Employees Now Have Email Addresses. BNY Mellon is giving its AI-powered digital workers official email accounts, letting them directly interact with clients and colleagues. It’s a new take on automation—less backend, more front-facing.
Finextra

 

➜ AI Scans for Fraud—Everywhere. Mastercard has launched a new AI-driven fraud detection platform across Eastern Europe, the Middle East, and Africa. It’s part of a global effort to spot payment fraud before it spreads.
The Paypers

 

➜ Smarter AI, Smarter Support. Lloyds Bank is testing neurosymbolic AI, a hybrid model that blends logic with machine learning, to improve customer support. The goal: more accurate, explainable answers in less time.
DigWatch

 

➜ Your Wallet Just Became a Travel Companion. Ant International launched Alipay Voyager, an AI assistant baked into its digital wallet. It handles bookings, translations, and itineraries in real time—turning your super app into a smart concierge.
BusinessWire

 

➜ AI Chatbots Making the First Move. Meta is testing proactive AI chatbots across its platforms. Instead of waiting for you to ask something, they’ll message you—pushing engagement into a whole new zone.
TechCrunch

 

➜ Superhumans with Grammar. In a bold move, Grammarly is acquiring email app Superhuman to supercharge its AI communication stack. Expect a smarter inbox where writing and replying are both AI-assisted.
Grammarly Blog

 

 

💡 What are the nerds up to?

 

 

➜ Your Calendar Knows the Context. iOS 26’s “Visual Intelligence” turns screenshots into events, while Gemini Assistant reads your calendar to suggest smarter actions—Google and Apple are both racing to build AI that sees and understands.
The Verge

 

➜ Custom Chatbots, Now in Docs. Google is embedding customizable Gemini chatbots directly into Gmail, Docs, Sheets, and Drive—bringing truly personalized assistants into your daily workflow.
PCMag

 

➜ Text-to-Video Hits Hollywood Quality. Google has released Veo, a new video model that generates cinematic-quality clips from text prompts. It’s a leap forward in creative AI—and a potential game-changer for indie filmmakers.
Yahoo Finance

 

➜ AI Shop Assistants. OpenAI tools are being used to create fully customizable AI agents for Shopify merchants—handling product questions, orders, and support in real time.  

PYMNTS

 

 

 

Thanks for reading!

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kuba filipowski
Kuba Filipowski
CEO and Co-founder at Netguru
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Netguru S.A., Małe Garbary 9, Poznań, Polska 61-740, Poland

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